NEWS
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01.02.2024

SVA welcomes 4me as a new partner in service management

Logo 4em

In its software solutions, 4me combines IT Service Management with functions from Enterprise Service Management and Service Integration and Management (SIAM). In this way, the company uses its entire expertise to continuously improve IT services.

At 4me, we place particular emphasis on providing best-in-industry advice, executing successful implementations, and maintaining high customer satisfaction. SVA embodies all of these qualities, and has established itself as a premier IT service provider with an extensive portfolio and in-depth expertise in a wealth of areas. For all these reasons, SVA has become a strategically crucial partner for 4me.

Tomas Wenz, Business Development Director D-A-CH

4me delivers efficient service processes through automation and workflows that can be consistently mapped on a single platform. With comprehensive analysis options, the manufacturer's solutions also provide the basis for sustainable optimization through continuous improvement.

SVA's goal is to accompany our customers throughout their journey to becoming a service-oriented company. The interaction between people, processes and technology is particularly important to us. With 4me, SVA is now expanding its service management portfolio to provide its customers with a further technology solution that focuses on efficiency and the optimization of service processes in companies.

Our new partnership not only effectively expands our service management offering, but also sets new standards. With transparent licensing, valuable support for digitalization at our customers - including lightning-fast implementation and a clear focus on customer added value - we are committed to working together in a spirit of trust.

Dennis Gajewski, Partner Manager – Digital Process Solutions