4me

What does 4me do?

4me uses all its expertise to continuously improve IT services. Together, we take on the task of providing you with smooth service processes.

4me offers comprehensive software solutions in the field of Enterprise Service Management and Service Integration and Management (SIAM). The company's primary goal is to increase the efficiency of service processes and thus maximize customer satisfaction. To achieve this, 4me focuses on improving collaboration between internal teams or with external service providers.

What added value do 4me solutions offer?

4me's products aim to improve the service experience for everyone involved. The scalable solution therefore allows interactions to be seamlessly mapped on one platform from start to finish, while automation and simplified workflows increase the efficiency and speed of service processes. A self-service portal is also available to users for quick access to all services.

Sustainable optimization can only be achieved through continuous improvement. For this reason, the platform offers a comprehensive dashboard that measures service costs and quality, but also displays KPIs and trends. This means that the entire ESM lifecycle can be managed using 4me solutions.

SVA & 4me

We accompany our customers throughout their journey to becoming a service-oriented company. The knowledge of our experts and their extensive project experience allow us to tailor our offering specifically to individual customer requirements. Service-oriented tool solutions complete the harmonious combination of people, processes and technology that characterizes modern and comprehensive service management. 4me's focus on efficiency and user-friendly collaboration is therefore a perfect addition to our manufacturer portfolio.

Areas of application for 4me solutions

• Enterprise Service Management
  Focus on the continuous improvement of your IT services. 4me supports you in planning, providing and optimizing your services with comprehensive enterprise service management solutions. The result is consistent and integrated service delivery.
• Service Integration and Management
  Ensure clean coordination of your service providers and smooth collaboration across the entire supply chain. 4me provides you with a multi-vendor environment that allows seamless communication with external service providers.
• Real-time analysis & reporting
  The solutions offer comprehensive analysis and reporting functions that provide insights into the performance of your services and identify opportunities for improvement. Service level agreements can also be fully controlled and monitored in this way.