BigPanda

BigPanda was developed to transform IT operations management and make it more efficient. The AI-powered platform unifies operational data across tools, teams, and clouds to enable insights and automation. BigPanda automatically identifies actionable alerts, proactively prevents incidents, and ensures service availability.

SVA is a reselling partner of BigPanda. Companies across various industries, including financial services, telecommunications, and retail, have successfully implemented the platform. Analysts such as Gartner highlight BigPanda’s leading market position and innovative strength in the AIOps space.

• Event Management: BigPanda transforms millions of events into a small number of actionable alerts, significantly reducing noise and improving incident management.
• AI/ML-Driven Correlation: With an AI/ML-driven correlation engine for detecting and classifying incidents, BigPanda accelerates incident resolution through automated notification and ticketing.
• Incident Intelligence and Workflow Automation: Advanced intelligence and automation help reduce resolution times.
• Root Cause Analysis: The platform provides real-time root cause analysis, helping to prevent escalations and reduce operational overhead.
• Integration and extensibility: BigPanda runs natively on AWS and offers more than 50 out-of-the-box integrations with observability and monitoring tools, change management systems, as well as topology, runbook, ticketing, and notification services.