Your Key to Efficient IT

– Responsibility Is What We Live For –

When providing managed services, we focus on offering the best possible support. Since developing this business unit, we have worked intensively to minimize the complexity of IT management for SMEs. Our focus is on providing end-to-end support, so that companies can concentrate fully on their core business.

Our dedicated team of experts works hard to understand and address your unique business needs. Secure and scalable, our IT infrastructure solutions are designed precisely around your requirements. You have the freedom to select unique multi-cloud operating models from various cloud environments, be it the SVA cloud, a public cloud or your own on-site cloud.

Our transparent service level agreements, based on well-tried ITIL4 standards, demonstrate our commitment to quality and reliability – ensuring that you receive constant, comprehensive care and support.

Your security is our top priority. SVA Managed Services meet stringent security standards and the requirements of ISO 27001, ISO 9001 and EU-GDPR. Independent audits and penetration tests are conducted regularly in order to guarantee the security of your data.

Our quality standards go far beyond day-to-day business. We make every effort to constantly improve and develop resilient, efficient managed services, so that we can offer you the best possible service. We rely on long-term partnerships and see responsibility as the road to your freedom. Our willingness to take responsibility makes the difference – it is what makes us who we are

Do you have any questions?

If you would like to find out more about this topic, we look forward to hearing from you.

 

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Why SVA?

  • We have been a Gold and CSP Tier 1 Microsoft partner for many years, giving us a deep understanding of all Microsoft and cloud issues.

  • Our expert team for managed services alone consists of more than 45 dedicated, highly qualified specialists who collaborate closely with the other departments at SVA.

  • A partnership with SVA is a partnership of equals. With our managed services portfolio, we offer German SMEs all-round support for transforming your business IT.

 

Managed Multicloud Services

Utilise maximum flexibility and combine the advantages of different cloud infrastructures in just one operating model.

Managed Microsoft 365

Increase your productivity and work together in real time, regardless of your location.

FAQs

What are managed services?

Managed services are services in which an external service provider takes on responsibility for certain IT or business processes in order to enhance their efficiency and availability.

What are the benefits of these services?

Managed services offer a host of benefits, including cost savings, an improved focus on core business, enhanced security and better scalability.

Which types are available?

There are various types, including managed IT services, managed security services, managed cloud services and managed network services.

How can I choose the right managed services provider?

Selecting the right provider requires thorough research and precise analysis of your own requirements. You should also take reviews, service level agreements and the provider’s experience into account.

Which business units can benefit from managed services?

Managed services are useful in various sectors and business units, including IT, healthcare, financial services and many other fields. Any company with IT or business processes can benefit from these services.

Any Questions?

If you would like to know more about this subject, I am happy to assist you.

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Andreas Müller
Andreas Müller
Division Manager Multicloud Managed Services